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How to Clear Browser Cache

Users have been reporting display issues in the eCSSS application. It is recommended that users clear their browsers cache if they are seeing buttons not functioning or text overlaying other text.Instructions on how to clear Internet Explorer browser cache can be found in Read More. Clearing Internet Explorer Browser Cache Windows 7 and Windows Vista Click Start , click Control Panel, click Network and Internet, and then click Internet Options. Click the General tab, and

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Compatibility View

Some users may be having problems with compatibility view refreshing webpages with inputted information. Instructions to turn off automatic page refresh can be found in the Read More section. Do not use Compatibility View  – Using Compatibility View will cause some eCSSS functions to not work properly. Disable default Compatibility View settings – Internet Explorer has a default setting to fix pages with Compatibility View.  However, this will cause the application to not work properly. Click on Tools – Internet

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Basic Desktop/Browser Settings

Please review the information for Desktop and Browser settings needed to access eCSSS properly. Desktop and Browser Settings Recommended: Internet Explorer 10 or Google Chrome on Windows 7 and higher. Mozilla Firefox, Microsoft Edge, and Safari are mostly supported (you may run into some issues). Do Not Use: Any other browser such as Opera or Internet Explorer 6, 7 or 8. Caution: You may run into issues on 64-bit browsers. Set Desktop Resolution – Set your desktop to at

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