UPDATE: A warning regarding the safety/security of the User Access Request webpage may appear in modern browsers. To proceed, you need to click “Advanced” and proceed, or add this page to your trusted sites. We apologize for the inconvenience. Some Chrome users may see a page that states the site is not secure when attempting to open the Access Requests link.
ATTENTION: We recommend users access eCSSS using modern browsers, such as IE 11 and current versions of Chrome or Firefox.For older versions of IE, you may not be able to load the homepage. If you are unable to reach the homepage using a version of IE 10 or older, you may need to update some settings in your internet options. Click “Read more…” for details. IF YOU ARE TRAINING, be aware that ITCs or computer
Users have been reporting display issues in the eCSSS application. It is recommended that users clear their browsers cache if they are seeing buttons not functioning or text overlaying other text.Instructions on how to clear Internet Explorer browser cache can be found in Read More. Clearing Internet Explorer Browser Cache Windows 7 and Windows Vista Click Start , click Control Panel, click Network and Internet, and then click Internet Options. Click the General tab, and
Some users may be having problems with compatibility view refreshing webpages with inputted information. Instructions to turn off automatic page refresh can be found in the Read More section. Do not use Compatibility View – Using Compatibility View will cause some eCSSS functions to not work properly. Disable default Compatibility View settings – Internet Explorer has a default setting to fix pages with Compatibility View. However, this will cause the application to not work properly. Click on Tools – Internet
Please review the information for Desktop and Browser settings needed to access eCSSS properly. Desktop and Browser Settings Recommended: Internet Explorer 10 or Google Chrome on Windows 7 and higher. Mozilla Firefox, Microsoft Edge, and Safari are mostly supported (you may run into some issues). Do Not Use: Any other browser such as Opera or Internet Explorer 6, 7 or 8. Caution: You may run into issues on 64-bit browsers. Set Desktop Resolution – Set your desktop to at
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