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POSTPONED: eCSSS down for maintenance morning of Saturday, 3/23

March 5, 2019

2nd UPDATE: These server updates are tentatively scheduled to be implemented on 4/20 from 6am to 9am. There should be no impact to functionality. UPDATE: This extended maintenance has been postponed until further notice. This announcement will be updated again once a new date is determined. In order to perform updates on the server, eCSSS will be unavailable on the morning of Saturday, March 23 from 6am to 9am. We apologize for any inconvenience.

Upcoming new School Year on the ST-11 curb-to-curb transportation requests is now available

February 22, 2019

When creating a new ST-11 Form please note the request will show school years in the following fashion. When Multiple Years are given make sure that you select the correct School Year. Example #1 – No current year ST-11 Forms available the School year drop down will look like this. You will have to select the year you want the ST-11 to start. Example #2 – Current Year ST-11 is done to create “New ST-11

No Help Desk availability on February 26

February 21, 2019

On Tuesday, February 26th, from 11:30am to 4:30pm the IT Help Desk will be closed for staff to attend a mandatory meeting of the Office of Information Technology Services (OITS). All OITS staff including the eCSSS Help Desk, RTs, and DPSAs will be attending this meeting. To submit an Incident or Request via ServiceNow, please go to help.hidoe.org. Incidents and Requests submitted via ServiceNow and voice messages left for the IT Help Desk will be

Sandbox data being refreshed

February 13, 2019

ATTENTION: Trainers and eCSSS Sandbox users, we are planning to refresh the data in Sandbox server during the week of March 11 in order to prepare for the roll-out of our Nursing app. This will remove any scenarios or students you may have set up for training purposes. Should you have any concerns, please contact the eCSSS Helpdesk at 564-6000.

Users Access Request Webpage

December 3, 2018

UPDATE: A warning regarding the safety/security of the User Access Request webpage may appear in modern browsers. To proceed, you need to click “Advanced” and proceed, or add this page to your trusted sites. We apologize for the inconvenience. Some Chrome users may see a page that states the site is not secure when attempting to open the Access Requests link.

eCSSS may be inaccessible when using older versions of Internet Explorer (IE)

May 1, 2018

ATTENTION: We recommend users access eCSSS using modern browsers, such as IE 11 and current versions of Chrome or Firefox.For older versions of IE, you may not be able to load the homepage. If you are unable to reach the homepage using a version of IE 10 or older, you may need to update some settings in your internet options. Click “Read more…” for details. IF YOU ARE TRAINING, be aware that ITCs or computer

How to Clear Browser Cache

May 9, 2013

Users have been reporting display issues in the eCSSS application. It is recommended that users clear their browsers cache if they are seeing buttons not functioning or text overlaying other text.Instructions on how to clear Internet Explorer browser cache can be found in Read More. Clearing Internet Explorer Browser Cache Windows 7 and Windows Vista Click Start , click Control Panel, click Network and Internet, and then click Internet Options. Click the General tab, and

Compatibility View

February 10, 2012

Some users may be having problems with compatibility view refreshing webpages with inputted information. Instructions to turn off automatic page refresh can be found in the Read More section. Do not use Compatibility View – Using Compatibility View will cause some eCSSS functions to not work properly. Disable default Compatibility View settings – Internet Explorer has a default setting to fix pages with Compatibility View. However, this will cause the application to not work properly. Click on Tools – Internet

Basic Desktop/Browser Settings

August 6, 2010

Please review the information for Desktop and Browser settings needed to access eCSSS properly. Desktop and Browser Settings Recommended: Internet Explorer 10 or Google Chrome on Windows 7 and higher. Mozilla Firefox, Microsoft Edge, and Safari are mostly supported (you may run into some issues). Do Not Use: Any other browser such as Opera or Internet Explorer 6, 7 or 8. Caution: You may run into issues on 64-bit browsers. Set Desktop Resolution – Set your desktop to at